About

FAQ

• Where is the store based?

  Montgomery, AL

• Do you accept orders placed outside of the US?

  Yes, we ship internationally!

• How long will it take to receive my order?

  Once shipped, most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary between 2 and 12 weeks.

  Please Note: Once the postal service receives the package, we can only track the it based on the information received from them and will not be held responsible for damaged or delayed items.. Holidays, natural disasters, and unforeseen circumstances may affect normal delivery times with the postal carrier.

• Can I cancel my order?

  We hate to see you go but if you must, we do except cancellations within an (1) hour of placing your order. After your order is placed we begin processing it to make sure you receive your quality order on time.

• What is the processing time on my order?

  Please allow at least 2-3 business days (Monday-Friday) for your order to be processed before shipment. When your order has been shipped, a confirmation email with the tracking number will be sent to you.

• What if I provided the wrong shipping address or ordered the wrong item?

  Please email us immediately at [email protected] and we will be happy to get your order on the right track. We are unable to take responsibility for the delay or loss of a parcel where incorrect or incomplete delivery details have been provided.

• What is Storenvy?

  This store is created with Storenvy, an online store builder and marketplace for inspired brands. As a shopper, you can discover and buy items from multiple stores from all over the world and check out in one step at or open your own store for free.

• How do I pay for my order? Is it secure?

  The Storenvy checkout process is powered by both Stripe and PayPal, two of the most trusted online payment solutions on the web. Because of this, Storenvy has all the same securities and payment fraud protection as these leading payment processors. We accept Visa, Mastercard, Discover, American Express and Diners Club. If paying with PayPal, you may also make payments using your bank account, but this may delay your order.

• What if something is wrong with my order?

  If you have a problem with an order from this store, please contact the store directly, either through the Contact page or through your Storenvy account settings page.